If you’re experiencing problems with your Office 365 account, there’s a good chance that this is due to an error code. The best way for me know what the problem actually was would be by giving Microsoft more information about my computer and how it handles security certificates in order for them please help solve any software compatibility issues I might have on their behalf (0x80070005). In this article I will list some of the common error codes and show you how to identify them. If you find that your problem is not listed here, try these solutions:
To begin with you should know that most of the time when a user reports an issue with Office 365, it’s because they’re experiencing a problem related to one or more of three possible causes: A malware attack, a network connection issue or a problem with Office on their computer. The first step in solving any software compatibility would be checking if it has been blocked by an antivirus program on your computer. To do this start on your Windows desktop taskbar click Start , then Run . In the box type MSCONFIG and press Enter. After doing so, on the top of that screen you will see the System Configuration Utility. Click on it and then click on the button labeled “Startup” located just below the words “System Configuration”. A dialog box with a list of all your startup programs will open, look for anything called Microsoft or Office 365 in this list and uncheck it so that the program doesn’t run automatically when Windows starts. If after doing so Office 365 still isn’t working there might be an issue with one of the software components on your computer.
Solve Error 0x80070005
The error 0x80070005 indicates that the Microsoft Office 365 login was not successful. To resolve this problem, follow these steps:
- Check if there are any firewalls or routers between your computer and the internet connection/router(s). If so then turn them off for 10 minutes at least one hour before proceeding to step F2 below. Unplugging Ethernet cables from all computers in order should help identify which device is causing network disruptions., (), Resetting Wi-Fi router(s) or access point(s)/modem/cable modem, Sometimes the error is being caused by an active network connection between your computer and your ISP. Unplugging any ethernet cable connected to your ISP’s device should fix this problem. If you use wireless, test connecting directly with a cable., Make sure that all devices are plugged in before proceeding to step F4 below..
- Reboot. Turn off the computer and unplug it from A/C power source (pull out batteries if laptop). After 30 seconds plug in the A/C power source but don’t turn on the computer and check for normal operation (if there still is no normal operation proceed to step F3 below).
- Boot to safe mode (for Windows 9x hold down the shift key while booting or for Windows XP at boot select safe mode and press enter).
- Run regedit and delete anything in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services that contains “Aavmker4” in its name. If you don’t know how to use Regedit, post a comment here asking for help with this step. If the problem still exists after completing this step your computer may be virus-infected so I recommend finding an online AV scanner such as Vundofix and running it to scan your system.
- Make sure there are no .sys files on your hard drive with Avid in the filename. Also delete any .exe files that contain “Avid” in the path or filename. Make sure you check “Show hidden files” under Options to ensure you are looking at everything.
- Boot back into Windows normal mode and install AVID ASIO4ALL drivers if they are not already on your system (they will be found on your original AVID installation discs). If you do not have the installation discs, download them from Avid’s website (select the appropriate Operating System, 32-bit or 64-bit, then go to software downloads ).